The insurance industry changed faster in the last year than it had in the previous decade. AI, rising development costs, and increasing the need to reduce cycle times have made one thing clear — the claims management platform most IA firms are running is no longer good enough. If your system isn't reducing operational costs, eliminating friction, and freeing your team to build relationships, it's working against you. This is a platform problem. And it has a solution.
KEYSTONESYSTEMS developed products for every role in the property insurance chain — from the adjuster in the field to the firm running the operation to the carrier receiving the file.
Every step of the current claims process has friction — from intake to carrier submission. Most firms don't see it because it's baked into how they've always operated. KEYSTONESYSTEMS developed a product suite specifically to solve that friction at every stage — so firms can focus on relationships and revenue instead of managing the operation.
The complete firm platform — intake, assignment, reporting, review, and carrier submission. Every stage of the claim cycle, without the friction.
The field work is finished — but the file isn't. Photo sorting, labeling, and GLR writing follow adjusters home on every file. That's 1–2 hours of unpaid time per claim eating straight into per-file earnings. And getting on new firm rosters means cold calls that never go anywhere.
Field app that captures structured inspection data, auto-labels photos, and generates the GLR at inspection — complete file before you leave the property.
Inconsistent documentation across adjuster files creates review bottlenecks, slows closings, and forces callbacks that nobody has time for. The quality of what lands in the carrier's inbox depends entirely on who the adjuster is and what tools they used. It shouldn't.
When firms run on INSPEKTiQ, carrier output is standardized by default — structured files, consistent reporting, and submission-ready documentation every time.
INSPEKTiT structures the inspection at the field level — the file that reaches the carrier is consistent regardless of which adjuster completed it.
KEYSTONESYSTEMS doesn't build generic software. Every product in the suite was developed from the ground up for the specific workflows, relationships, and standards that govern property claims — by people who have worked every role in them.
KEYSTONESYSTEMS developed field tools that capture structured inspection data, auto-label photo packages, and generate documentation at the property — eliminating post-field admin and delivering complete files on first submission.
KEYSTONESYSTEMS developed a platform that runs IA firm operations end-to-end — intake, assignment, adjuster roster, reporting, review, and carrier submission — without the spreadsheets, workarounds, or dev cycles.
KEYSTONESYSTEMS developed a network product that connects firms and adjusters who would never have found each other — expanding claim-handling capacity for firms and opening roster access for adjusters, exponentially.
Every property claim moves through the same stages. KEYSTONESYSTEMS developed a product for each one — so nothing gets lost, delayed, or bounced back between intake and carrier submission.
Structured intake captures every claim detail from the moment it arrives — no email threads, no spreadsheets, no dropped files. The claim is in the system before anything else happens.
The firm sees available adjusters in real time and dispatches with a single action. The adjuster receives the assignment immediately — no back-and-forth, no missed windows.
Guided inspection workflow captures structured data, auto-labels photos, and generates the GLR at the property — eliminating post-field admin and reducing the time between inspection and estimate submission.
Structured files flow directly into the firm's review queue. Because the inspection was captured correctly from the start, review is fast — no chasing adjusters for missing photos, no reformatting documentation.
Carrier-ready reporting built to submission standards from the moment of inspection. Consistent structure, complete documentation, standardized format — every time, regardless of which adjuster completed the file.
Whether you're an IA firm, an independent adjuster, or a carrier — KEYSTONESYSTEMS developed a product specifically for your role in the claim.